The RTA app and website went down yesterday, leaving thousands of Dubai residents locked out of fine payments, Salik recharges, parking, and vehicle registration services.
RTA confirmed a temporary technical issue affecting services across different channels, with its team working to resolve the problem.
If you’re trying to check your Dubai Police fines right now and the RTA isn’t loading, you’re not alone, and you do have working alternatives. Meanwhile, the timing matters: Dubai Police are mid-way through a record enforcement blitz that has already issued 33,000+ fines.
Below is what’s affected, every working backup route, and the full fine check guide for when services are restored.
RTA App Not Working
Parking payments, Salik recharge, vehicle registration, and theory test bookings are among the services reported as disrupted. Salik confirmed that its services on RTA’s website and app are affected, though Salik’s own direct channels remain active.
Users reported login failures, missing vehicle data, and the inability to book appointments. One user said he had been locked out for two consecutive days, and another reported visiting multiple vehicle registration centres to find kiosks displaying error messages.
The short version of what’s broken:
| Service | Status |
|---|---|
| RTA app login (UAE Pass) | Affected |
| RTA website fine check | Affected |
| Parking payment via app | Affected |
| Salik recharge via RTA app | Affected |
| Vehicle registration renewal | Affected |
| Salik via Salik’s own channels | Working |
| Parking via SMS | Working |
| Parking via solar machines | Working |
How to Check Dubai Police Fines Right Now (Without the RTA App)
The RTA outage does not affect the Dubai Police platform. This is your most reliable route while RTA is down.
Dubai Police website
- Go to dubaipolice.gov.ae
- Click e-Services → Traffic Fines Inquiry under Public Services
- Enter your plate number, driving licence number, or traffic file number
- Click Search
Your fines appear, and you can pay directly from the same page by credit or debit card.
Dubai Police app
- Download the Dubai Police app (iOS or Android) if you don’t have it
- Log in with UAE Pass or registered credentials
- Go to Traffic Services → Fine Inquiry
- Enter your details
DubaiNow app
Open the app, tap Traffic, select Fines. DubaiNow pulls from its own integrated feed and is not dependent on the RTA app. You can check and pay from the same screen.
RTA Smart Kiosks (physical, not dependent on the app)
Located across Dubai.
- Select Traffic Fines Inquiry on the touchscreen.
- Enter your plate number.
- Pay by cash or card.
These run on a separate system to the app and were operational even during the outage for many users.
Parking While the App Is Down
Two alternatives RTA itself confirmed are active:
- SMS parking: Send your zone code and plate number to the designated SMS number. Works exactly as before, no app needed.
- Solar parking machines: The physical meters in parking areas are fully operational.
For Salik, skip the RTA app entirely and use Salik’s own app or website to recharge your tag.
Why So Many People Are Checking Fines Right Now
The frenzy to check fines isn’t just because of the outage.
Dubai Police have issued 33,372 fines and seized 1,230 vehicles as part of the ongoing Quiet Roads Initiative, targeting noisy vehicles, reckless driving, and unauthorised modifications across residential areas.
Violations recorded include:
- 1,178 cases of unauthorised vehicle modifications,
- 412 noise-related offences,
- 341 cases of reckless driving,
- 230 violations involving misuse of horns or sound systems.
The campaign also flagged 17,117 motorcycle violations and 14,094 involving e-bikes and bicycles.
The penalties under this initiative are steep:
| Violation | Penalty |
|---|---|
| Noisy vehicle | 12 black points + Dh2,000 (~$545 / ~£430) |
| Reckless driving endangering others | 23 black points + 60-day impound + Dh2,000 |
| Dangerous driving near schools, hospitals, or residential areas | Dh400 |
| Dangerous driving of a heavy vehicle | Licence frozen one year + Dh3,000 |
| Unauthorised engine or chassis modifications | 12 black points + 30-day impound + Dh1,000 |
[Verify amounts before booking — fines may be updated.]
Black points (penalty marks added to your driving record) accumulate over a rolling 12-month period. At 24 points, your licence is suspended.
A single reckless driving charge under this initiative carries 23 points — one violation, one stop from a ban.
How to Pay Dubai Police Fines
Once you can see your fines, here’s every payment route:
| Method | Where |
|---|---|
| Dubai Police website | dubaipolice.gov.ae — credit or debit card |
| Dubai Police app | In-app payment, instant confirmation |
| DubaiNow app | Traffic → Fines → Pay Now |
| RTA Smart Kiosk | Cash and card, across Dubai |
| Bank portals | Emirates NBD, ADCB, Mashreq, DIB, FAB — some offer instalments for large amounts |
Dubai Police periodically runs discount campaigns on traffic fines during road safety drives. Check the Dubai Police website or app to see if any active reduction applies to your violation. [Verify before paying if a discount is in effect.]
How to Dispute a Fine
If you believe a fine was issued incorrectly, you can challenge it through any of these routes:
- Online: dubaipolice.gov.ae → Traffic Fines → Dispute Fine. Attach photos, video, or documents as evidence.
- Via app: Dubai Police app → Traffic Services → Fine Dispute.
- In person: Dubai Traffic Department with your Emirates ID and evidence.
- By phone: Call Dubai Police on 901.
FAQs
Why is the RTA app not working today?
RTA confirmed a temporary technical issue affecting services across its app, website, and other channels on 12 April 2026. Parking payments, Salik recharge, and vehicle registration were among the disrupted services. To check or pay fines while RTA is down, use the Dubai Police website (dubaipolice.gov.ae), the Dubai Police app, DubaiNow, or an RTA Smart Kiosk — none of these depend on the RTA platform.
How do I check my Dubai Police fines when the RTA website is down?
Go directly to dubaipolice.gov.ae and use the Traffic Fines Inquiry section. Enter your plate number, driving licence number, or traffic file number. The Dubai Police system runs independently of RTA, so it works even during an RTA outage. You can also use the Dubai Police app or the DubaiNow app as alternatives.
What is the fine for a noisy vehicle in Dubai?
Under the Quiet Roads Initiative, driving a noisy vehicle carries a Dh2,000 (~$545 / ~£430) fine and 12 black points. If the noise stems from an unauthorised engine or chassis modification, an additional 30-day vehicle impoundment applies on top of that. [Verify before booking — amounts may be updated.]
Can unpaid fines block my vehicle registration renewal?
Yes. Outstanding fines must be cleared before you can renew your vehicle registration, transfer ownership, or export the vehicle. With RTA’s online systems disrupted, check your balance via the Dubai Police website and pay there, then attempt registration renewal once RTA services are restored.
What happens if I get 24 black points in Dubai?
Accumulating 24 black points within a 12-month rolling period results in full licence suspension. You may need to complete an awareness course before reinstatement. Several violations under the Quiet Roads Initiative carry 12 or 23 points individually, which means a single serious offence can tip the balance immediately.
Leave a Reply